Shipping policy

ORDER PROCESSING:

Please allow 24hrs to process your order. Expect an email within 5-7 business days to let you know your order is on the way!

 

STORE PICKUP -  26 Belmont Street Hull, MA 02045

Orders can be picked up daily, from 8am - 9pm.  An email will be sent when your order is ready for pickup.

 

LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 10 miles of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery,

When your order is ready for delivery, you will receive an email with real-time tracking information.

 

FLAT RATE SHIPPING

Orders are generally shipped within 5-7 business days from time of order placement.  Flat rate shipping fee applies to orders shipping within the continental United States. 

REFUNDS,, RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery on any NON-PERSONALIZED products, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at babysquidink78@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at babysquidink78@gmail.com or Johnbabysquid@gmail.com.